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FinTech Pulse

Un grano en el… Bot? La Inteligencia Artificial en la Banca

UBIQUIBOTS: IA PARA BANCOS (English Version)

Los bots (y los artículos sobre bots, ¡oops!) están en todas partes.

De hecho, muy pocos conceptos se han popularizado tan rápido, especialmente teniendo en cuenta que la idea de una interfaz de usuario conversacional ha estado con nosotros durante mucho tiempo en varios formatos y bajo diferentes denominaciones. Parece una jungla, pero todos los robots básicamente están haciendo lo mismo: agregar capacidades de conversación a preguntas frecuentes y búsquedas.

Puede leer una buena evolución de esta tendencia aquí y aquí. Personalmente, tuve el placer de trabajar para dos compañías que desarrollaron su propia asistente virtual (básicamente un chatbot con una cara bonita). Puede que recuerdes a Anna, la robo-asistente de IKEA, que es una de las bases de datos de chatbot mejor integradas, aunque ahora se ha desvanecido un poco sin que haya transformado significativamente nuestras vidas.

Entonces, ¿podría ser diferente ahora que los mundos de los bots y la banca se están uniendo?

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Topics: Digital Transformation, Artificial Intelligence, bots in banking, AI, conversational banking, chatbots

Author: Luis Rodriguez, VP Product Strategy on May 18, 2018

Home Is Where the Helping Hand Is. Finovate Spring: Proptech and AI

It was a pleasure to take part in Finovate Spring this year in sunny San Jose, and have the opportunity to meet and catch up with all the new and existing players on the FinTech circuit. Two full days of demos, lunches and networking opportunities, to share ideas and stay abreast of the latest concepts and innovations.

Of all the presentations I attended, two sparked my interest the most: Unison and Alpharank.

 

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Topics: Artificial Intelligence, digital banking, AI, finovate

Author: Cesar J. Richardson, VP Sales and Operations (Americas) on May 10, 2017

How Machine Learning Makes Banking More Personal

The rise of financial technology, or FinTech, has been one of the most exciting developments of recent years. Firms such as Transferwise, Kantox, Monzo and iZettle have proved that tech startups are capable of offering individuals and SMEs quicker, cheaper and more convenient financial services than traditional banks.

New progress in the area of artificial intelligence and machine learning has created the opportunity for fintech to steal yet another march on banks. Creative application of machine learning has the potential to enable startups to also offer a fairer and more personal service than anything that has come before.

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Topics: Digital Transformation, Machine Learning, Artificial Intelligence, personalized banking, AI

Author: Nicole Harper, Content Manager on Sep 30, 2016

Welcome to the Machine Learning Era of Banking

ON THE AI FUTURE OF FINANCIAL SERVICES

At Strands we're stacked full of FinTech experts of all stripes and colours, but did you know we have two in-house gurus on artificial intelligence and machine learning of our very own?

In the lead-up to the D-RAFT AI & Robotics Demo Day, we sat down with each of them to pick their brains about the future of AI and ML with a special banking twist. Thanks to the folks at Prowly for developing these incisive questions. 

Before we get started with the interview, some introductions are in order...

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Topics: Machine Learning, Artificial Intelligence

Author: Nicole Harper, Content Manager on Sep 23, 2016

Pain in the bot? Artificial intelligence in banking

UBIQUIBOTS: AI FOR BANKS (Spanish Version)

Bots (and articles about bots - oops!) are popping up everywhere these days.

Indeed, very few concepts have shot up the hype curve so fast, especially considering that the idea of conversational UI has been with us for a long time in various forms and under different denominations. It looks like a jungle, but all bots are essentially doing the same thing: adding conversational capabilities to FAQ and search.

You can read a good evolution and state of the art here and here. Personally, I had the pleasure of working for two companies that developed their own virtual assistant (basically a chatbot with a cute face). You might remember Anna, IKEA's robo-assistant - just one of a fairly comprehensive chatbot database here - although all kind of them have somewhat faded away now without significantly transforming our lives.

So, could it be different now that the worlds of bots and banking are colliding?

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Topics: Digital Transformation, Artificial Intelligence, bots in banking, AI, conversational banking, chatbots

Author: Luis Rodriguez, VP Product Strategy on Jul 6, 2016

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