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FinTech Pulse

SME Banking: Become your SME customers' primary bank in 2018

According to FIS Global's 2018 PACE (Performance Against Customer Expectations) Report, 43% of SME banking transactions in the UK are completed digitally, and 60% of SMEs increased their use of digital transactions in the past year.  In the US, the same report shows that 42% of SMEs use their mobile banking app (online and/or mobile) more than a year prior, but interestingly, far fewer small businesses are planning to jump ship, with 8 out of 10 SMEs satisfied with their banking provider. 

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Topics: Financial Management for Small Business (BFM), Digital Transformation, Unbanked, Underbanked, BFM, ENGAGER

Author: Cesar J. Richardson, VP Sales and Operations (Americas) on Sep 25, 2018

A Little Insight Goes A Long Way

Engaging the SME customer & Improving Cash Flow

The number one aim of small businesses is to become profitable, and quickly. By nature, a small enterprise will have seasonal ups and downs and a cash cycle dictated by factors beyond their control, so ensuring they have enough cash in hand is critical. Profitable companies might see their cash reserves affected if they are moving too fast, and stagnating companies might find an unexpected liquidity issue unsurmountable.

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Topics: Artificial Intelligence, SMEs, data analytics, customer insights, SME banking, machine learning tools, ENGAGER

Author: Estefania Gual on Aug 23, 2018

Behavioral Economics: The Bank's Secret Weapon

In this digital era, with easy, fast and limitless options, decision-making has become even more difficult.

Banks can’t predict user behavior with absolute certainty, but they can help frame their financial decisions by understanding how choices are made, and designing solutions around them.

This is where Behavioral Economics, the study of how and why we make decisions, can be a powerful tool for the banking industry.

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Topics: Personal Financial Management (PFM), banking and technology, banking, behavioral economics, chief behavioral officer

Author: Miriam Ballesteros on Aug 1, 2018

The Critical Issue of Cash Flow for SMEs

The number one aim of small businesses is to become profitable, and quickly.  By nature, a small enterprise will have seasonal ups and downs and a cash cycle dictated by factors beyond their control, so ensuring they have enough cash to hand is critical. Profitable companies might see their cash reserves affected if they are moving too fast, and stagnating companies might find an unexpected liquidity issue unsurmountable. 

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Topics: SMEs, SME banking, conversational banking, fintech innovation, personalized finance, small business

Author: Estefania Gual on Jul 2, 2018

Davivienda & STRANDS marcan tendencias de Banca Digital en Colombia: Entrevista con Margarita Henao

Davivienda y Strands unen fuerzas para traer su exitosa solución de PFM al mercado colombiano y latinoamericano, como parte fundamental de su compromiso con la innovación y apuesta por la banca digital. Entrevistamos a Margarita Henao, VP de productos de banca personal en Davivienda, sobre el motivo de este cambio y lo que significa para el futuro de la banca en la región.

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Topics: PFM, digital banking, fintech innovation, latin america

Author: Aoife Crean - Content Manager on Jun 15, 2018

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