Before you read this post, have a look at this video:
Matthew Gamser is the CEO of the SME Finance Forum. For the past 11 years, he has worked for the International Finance Corporation in a variety of roles, including leading its advisory work for the financial sector in the East Asia-Pacific region.
With over 30 years of experience in private enterprise and financial sector development, Matt has worked with commercial banks and non-bank financial institutions in broadening and deepening services to households and enterprises previously lacking formal finance.
Matt is a supporter of Strands Finance, which recently joined the SME Finance Forum as a member. Our Marketing Director Victoria Yasinetskaya sat down with Matt to find out more...
Where do SMEs fit in the fintech boom? Not only has this important demographic gone woefully underserved in regular retail banking, but now SMEs seem to be largely overlooked in digital banking initiatives as well.
Many banks worry more about data privacy than offering a superior customer experience to their business banking clients, but they’ve got it backwards: the SME customer is exactly where banks need to start when it comes to reimagining and upgrading the digital experience in small business banking.