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FinTech Pulse

The State of the Banking Industry in 2016

There has never been a time of greater change in the banking industry. Customer demands are changing rapidly and banks are under huge pressure to adapt their services in line with these expectations.

In this special edition of FinTech Pulse, financial technology news leader bobsguide talks to Dr. Marc Torrens (CIO), Luis Rodriguez (VP Product Strategy) and Albert Morales (Product Manager) about the state of the banking industry today. 

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Topics: Disrupting Banking, FinTech, Digital Transformation, Innovation, Retail banking, FinTech Race, digital banking

Author: Nicole Harper, Content Manager on May 13, 2016

FinTech and banks: together for better financial services in Spain

WHat's next for the FinTech sector in Spain?

There is little doubt that the FinTech sector will be the catalyst that enhances efficiency and user experience across all banking services. So far though, reality hasn’t exactly lived up to the hype. This is particularly true in Spain, where leading financial institutions (by market volume) have been especially reluctant to embrace this natural technological evolution, thinking they’ve been “doing FinTech" for years. If they are market leaders, it must be because they’ve been on the right track all along… right?

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Topics: FinTech, Retail banking, Financial services, fintech sector spain, financial services spain, banks in spain

Author: Albert Morales, Product Manager on Mar 2, 2016

Discover the path to a new business model

Banks must move from a product-based paradigm to one that puts the customer in the driver’s seat.

Banks today are grappling with an overly simplistic understanding of their customers combined with a vastly complex product set with only very subtle differences, frequently unappreciated by customers. All of this comes at a significant cost in terms of operations, technology, and service.

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Topics: Machine Learning, Retail banking, customer experience, user experience, UX, recommendation, customer insights, strands discovery

Author: Luis Rodriguez, VP Product Strategy on Feb 9, 2016

What if banking was as personalized as streaming music?

Banks have the chance to revolutionize finance just as Spotify has with music - but how can they use their Big Data advantage?

Are you in love with “Discover Weekly” too? Fellow Spotify users know what I’m talking about: the newest feature is a two-hour playlist, updated automatically every Monday, and based on both my personal taste as well as the listening habits of other users with similar preferences. Spotify claims that Discover Weekly will automatically adapt as my musical tastes evolve, and the more I use their service, the more relevant my algorithm-based curation will become.

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Topics: Disrupting Banking, Digital Transformation, Big Data, Retail banking, personalized banking

Author: Victoria Yasinetskaya, Marketing Director on Sep 8, 2015

De-mystifying digital money management: 5 key elements for PFM success

Many people are confused by the resurgence of personal financial management tools, after hearing for years that digital money management (DMM) isn’t working and that customers simply do not want it.  We beg to differ, but can also understand why some banks have been disappointed...

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Topics: Personal Financial Management (PFM), Digital Transformation, Retail banking, digital money management

Author: Cesar J. Richardson, VP Sales and Operations (Americas) on Aug 3, 2015

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