9NG75YGTRC.jpg

FinTech Pulse

SME Banking: Become your SME customers' primary bank in 2018

According to FIS Global's 2018 PACE (Performance Against Customer Expectations) Report, 43% of SME banking transactions in the UK are completed digitally, and 60% of SMEs increased their use of digital transactions in the past year.  In the US, the same report shows that 42% of SMEs use their mobile banking app (online and/or mobile) more than a year prior, but interestingly, far fewer small businesses are planning to jump ship, with 8 out of 10 SMEs satisfied with their banking provider. 

Read More

Topics: Financial Management for Small Business (BFM), Digital Transformation, Unbanked, Underbanked, BFM, ENGAGER

Author: Cesar J. Richardson, VP Sales and Operations (Americas) on Sep 25, 2018

A Little Insight Goes A Long Way

Engaging the SME customer & Improving Cash Flow

The number one aim of small businesses is to become profitable, and quickly. By nature, a small enterprise will have seasonal ups and downs and a cash cycle dictated by factors beyond their control, so ensuring they have enough cash in hand is critical. Profitable companies might see their cash reserves affected if they are moving too fast, and stagnating companies might find an unexpected liquidity issue unsurmountable.

Read More

Topics: Artificial Intelligence, SMEs, data analytics, customer insights, SME banking, machine learning tools, ENGAGER

Author: Estefania Gual on Aug 23, 2018

Subscribe to Email Updates

Posts by Topic

see all

Recent Posts