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FinTech Pulse

Dear Banker, We Need to Talk About UX

Design has changed (and even transformed) a lot of industries: music, technology, electronics, fashion. And not surprisingly,  the financial industry is not immune to their impact.

The reality is that more agile and digital-only banks like N26, Moven and Simple, are fundamentally changing the relationship people have with banks.  Digital only-banks have reshaped what used to be a simple transactional relationship and if big banks want to follow suit, user experience is where they need to excel. Given rapidly evolving needs and consumer behavior, banks should start creating humanized digital experiences today's consumers expect.

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Topics: Digital Transformation, user experience, digital banking, design for finance, personalized finance

Author: Vaida Pakulyte on May 23, 2017

Why Getting Design Right Will Drive Your Digital Banking Success

Did you know that 80% of people spend their time on only 5 apps? Have you ever heard them mentioning online banking app as one of their favourite? I highly doubt it!


As the importance of mobile banking applications grows, its design takes centre stage too. In the digital banking playground, there has been little innovation design-wise for quite a long time. However, since the growth of challenger banks like Qonto or Bankq,  it's clear that the industry is going through an important shift towards better designed digital experiences.

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Topics: FinTech, Digital Transformation, digital banking, design for finance

Author: Vaida Pakulyte on Feb 9, 2017

Reflecting on Forrester Fintech Predictions for 2017: Part 3

In the first and second series of reflections on Forrester predictions for Fintech, we covered 6 significant trends that are projected to impact the banking sector in 2017. In this final installment of our mini-series we're going to touch on 3 concluding areas of the digital banking transformation in 2017. Hope you enjoy reading!

 

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Topics: FinTech, Digital Transformation, business finance, digital banking, fintech news

Author: Xavier Marcillac, VP Sales APAC on Jan 23, 2017

Reflecting on Forrester Fintech Predictions for 2017: Part 2

In part one of our exploration of Fintech predictions for 2017, we touched on investments in AI, digital transformation driven by operational excellence and other important challenges. However these are far from the only ingredients you'll need to cook up winning digital banking strategies in the year ahead.

Check out the other three Fintech Predictions for 2017!

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Topics: FinTech, Digital Transformation, business finance, digital banking, fintech news

Author: Xavier Marcillac, VP Sales APAC on Jan 20, 2017

Reflecting on Forrester Fintech Predictions for 2017: Part 1

A new year brings new opportunities for banks facing digital challenges and building next generation digital banking experiences. Advances in fintech technology are paving the way for better, more engaging experiences in 2017 and beyond. A few weeks ago Forrester announced 2017 predictions presented by Dane Anderson, Tim Sheedy, Tom Champion and Zhi-Ying Ng.

While forecasting the future can be a gamble, the first 3 Fintech Predictions summarized below provide an unmissable reflection guide to drive digital banking transformation between now and December.

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Topics: FinTech, Digital Transformation, business finance, digital banking, fintech news

Author: Xavier Marcillac, VP Sales APAC on Jan 16, 2017

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