9NG75YGTRC.jpg

Blog

The Critical Issue of Cash Flow for SMEs

The number one aim of small businesses is to become profitable, and quickly.  By nature, a small enterprise will have seasonal ups and downs and a cash cycle dictated by factors beyond their control, so ensuring they have enough cash to hand is critical. Profitable companies might see their cash reserves affected if they are moving too fast, and stagnating companies might find an unexpected liquidity issue unsurmountable. 

Read More

Topics: conversational banking, SME banking, SMEs, small business, personalized finance, fintech innovation

Author: Estefania Gual on Jul 2, 2018

Un grano en el… Bot? La Inteligencia Artificial en la Banca

UBIQUIBOTS: IA PARA BANCOS (English Version)

Los bots (y los artículos sobre bots, ¡oops!) están en todas partes.

De hecho, muy pocos conceptos se han popularizado tan rápido, especialmente teniendo en cuenta que la idea de una interfaz de usuario conversacional ha estado con nosotros durante mucho tiempo en varios formatos y bajo diferentes denominaciones. Parece una jungla, pero todos los robots básicamente están haciendo lo mismo: agregar capacidades de conversación a preguntas frecuentes y búsquedas.

Puede leer una buena evolución de esta tendencia aquí y aquí. Personalmente, tuve el placer de trabajar para dos compañías que desarrollaron su propia asistente virtual (básicamente un chatbot con una cara bonita). Puede que recuerdes a Anna, la robo-asistente de IKEA, que es una de las bases de datos de chatbot mejor integradas, aunque ahora se ha desvanecido un poco sin que haya transformado significativamente nuestras vidas.

Entonces, ¿podría ser diferente ahora que los mundos de los bots y la banca se están uniendo?

Read More

Topics: AI, chatbots, bots in banking, Digital Transformation, Artificial Intelligence, conversational banking

Author: Luis Rodriguez, VP Product Strategy on May 18, 2018

Pain in the bot? Artificial intelligence in banking

UBIQUIBOTS: AI FOR BANKS (Spanish Version)

Bots (and articles about bots - oops!) are popping up everywhere these days.

Indeed, very few concepts have shot up the hype curve so fast, especially considering that the idea of conversational UI has been with us for a long time in various forms and under different denominations. It looks like a jungle, but all bots are essentially doing the same thing: adding conversational capabilities to FAQ and search.

You can read a good evolution and state of the art here and here. Personally, I had the pleasure of working for two companies that developed their own virtual assistant (basically a chatbot with a cute face). You might remember Anna, IKEA's robo-assistant - just one of a fairly comprehensive chatbot database here - although all kind of them have somewhat faded away now without significantly transforming our lives.

So, could it be different now that the worlds of bots and banking are colliding?

Read More

Topics: AI, chatbots, bots in banking, Digital Transformation, Artificial Intelligence, conversational banking

Author: Luis Rodriguez, VP Product Strategy on Jul 6, 2016

Subscribe to Email Updates

Posts by Topic

see all

Recent Posts