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Revolutionizing the Digital Experience in SME Banking

Where do SMEs fit in the fintech boom? Not only has this important demographic gone woefully underserved in regular retail banking, but now SMEs seem to be largely overlooked in digital banking initiatives as well.

Many banks worry more about data privacy than offering a superior customer experience to their business banking clients, but they’ve got it backwards: the SME customer is exactly where banks need to start when it comes to reimagining and upgrading the digital experience in small business banking.

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Topics: Financial Management for Small Business (BFM), SMEs, BFM, SME banking

Author: Cesar J. Richardson, VP Sales and Operations (Americas) on Mar 25, 2016

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