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FinTech Pulse

Pain in the bot? Artificial intelligence in banking

UBIQUIBOTS: AI FOR BANKS (Spanish Version)

Bots (and articles about bots - oops!) are popping up everywhere these days.

Indeed, very few concepts have shot up the hype curve so fast, especially considering that the idea of conversational UI has been with us for a long time in various forms and under different denominations. It looks like a jungle, but all bots are essentially doing the same thing: adding conversational capabilities to FAQ and search.

You can read a good evolution and state of the art here and here. Personally, I had the pleasure of working for two companies that developed their own virtual assistant (basically a chatbot with a cute face). You might remember Anna, IKEA's robo-assistant - just one of a fairly comprehensive chatbot database here - although all kind of them have somewhat faded away now without significantly transforming our lives.

So, could it be different now that the worlds of bots and banking are colliding?

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Topics: Digital Transformation, Artificial Intelligence, bots in banking, AI, conversational banking, chatbots

Author: Luis Rodriguez, VP Product Strategy on Jul 6, 2016

Transparent technology: How machine learning brings magic to next-generation PFM

Personal Financial Management (PFM) tools have become a very convenient solution for individuals and businesses to get a holistic view of their transactions and overall financial situation. It aggregates information from our transactions and allows us to see where we spent our money, the value of our assets and what liabilities we have. But those are just basic functionalities of first-generation PFM solutions.

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Topics: Personal Financial Management (PFM), Machine Learning, Artificial Intelligence, PFM

Author: Pau Velando, General Manager on Nov 16, 2015

SIBOS 2015: Banks called to action. Radically.

SIBOS 2015 clearly showed how banking is at an inflection point. Like every year, there is a general feeling that SIBOS 2015 helped raise the banks’ awareness of the values at stake and the challenges ahead. But this year more than ever, the SWIFT flagship conference also helped banks leap forward into next-generation banking by pushing for new and sustainable design solutions.

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Topics: FinTech, Artificial Intelligence, Sibos, data analytics, real-time

Author: Xavier Marcillac, VP Sales APAC on Oct 20, 2015

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