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FinTech Pulse

The State of the Banking Industry in 2016

There has never been a time of greater change in the banking industry. Customer demands are changing rapidly and banks are under huge pressure to adapt their services in line with these expectations.

In this special edition of FinTech Pulse, financial technology news leader bobsguide talks to Dr. Marc Torrens (CIO), Luis Rodriguez (VP Product Strategy) and Albert Morales (Product Manager) about the state of the banking industry today. 

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Topics: Disrupting Banking, FinTech, Digital Transformation, Innovation, Retail banking, FinTech Race, digital banking

Author: Nicole Harper, Content Manager on May 13, 2016

How personalization powers the customer journey

David Sosna, CEO and co-founder of Personetics, talks to Shaun Weston of BankNXT about the power of personalization in banking, and how it can be used to enhance the customer journey.

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Topics: Personal Financial Management (PFM), customer retention, personalized banking, customer experience, alternative finance

Author: Nicole Harper, Content Manager on May 4, 2016

PSD2: Threat or opportunity for banks?

The FinTech world is buzzing about PSD2. Should banks be worried?

European banks are finally realizing the magnitude of the revised Directive on Payment Services (PSD2), which will force them to provide account information to third parties via Application Programming Interfaces (APIs) that cut out transaction intermediaries.

PSD2 aims to:

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Topics: Digital Transformation, API, account aggregation, payments, open banking, PSD2

Author: Albert Morales, Product Manager on Apr 28, 2016

4 ways to compete in mobile banking: "Mobilis in mobili"

The essence of banking in the 21st century is digital.

And by digital I really mean mobile, since most studies show that web traffic will become residual as mobile takes over as the "primary screen" among digitally connected consumers. By 2020, research estimates only around 6% of users will access services via PC. 

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Topics: Digital Transformation, Mobile, mobile banking, IoT, digital banking, Mobile PFM

Author: Luis Rodriguez, VP Product Strategy on Apr 12, 2016

Revolutionizing the Digital Experience in SME Banking

Where do SMEs fit in the fintech boom? Not only has this important demographic gone woefully underserved in regular retail banking, but now SMEs seem to be largely overlooked in digital banking initiatives as well.

Many banks worry more about data privacy than offering a superior customer experience to their business banking clients, but they’ve got it backwards: the SME customer is exactly where banks need to start when it comes to reimagining and upgrading the digital experience in small business banking.

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Topics: Financial Management for Small Business (BFM), SMEs, BFM, SME banking

Author: Cesar J. Richardson, VP Sales and Operations (Americas) on Mar 25, 2016

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